Survey
 

EVOS fl

Customer satisfaction survey

* Required Fields
First Name* : Last Name* :
Organization* :
E-mail* :
EVOS serial number* :
(Tilt LCD screen back; serial label is on the hinge.)
1. *Please describe the application for which you are using the EVOS fl unit:

2. *How did the pricing of EVOS fl fit with your expectations?
 
Less expensive than expected
Priced as expected
More expensive than expected

3. *Which reasons for purchasing EVOS fl best fit your situation? (check all that apply)
 
Replaced a working traditional inverted microscope with EVOS fl
Supplemented a working fluorescence microscope with EVOS fl
Acquired EVOS fl due to the need for a new/additional inverted microscope
Added fluorescence capability to lab

4. *Please rate your level of satisfaction with the following features:
 
(1 = strongly dissatisfied........ 5 = strongly satisfied)
1 2 3 4 5
Ergonomics
Fluorescence Image Quality
Phase-Contrast Image Quality
Ease of Use
User Interface
Overall Quality
5. *How easy did you find it to learn the EVOS fl user interface?
 
(1 = very difficult... 5 = very easy)
1 2 3 4 5
 
Did you receive training from sales staff or tech support on how to use the EVOS fl?
Yes No
 
If yes, were you satisfied with the training?
(1 = strongly dissatisfied... 5 = strongly satisfied)
1 2 3 4 5
 
If no, would you have liked to receive any training?
Yes No

6. *How often do you use the EVOS fl?
 
hours per

7. *How often do you use a traditional microscope for the same type of work?
 
hours per

8. *EVOS fl is easier to use than a traditional fluorescence microscope.
(strongly disagree.........strongly agree)
 
1 2 3 4 5

9. *Does EVOS fl meet your needs for your applications?
 
All Most A Few None

10. *Would you recommend EVOS fl to a colleague?
 
Yes Maybe No

11. *How did you learn about EVOS fl? (check all that apply)
 
Search engine
Trade show
E-mail notification
Word of mouth/referral
Sales rep
Advertisement

12. *What LED light cubes or other features would you like to see us add in the future?
 

13. Would you like to share any additional comments about EVOS fl?
 


Note: Only one gift is available for each valid EVOS fl serial number.
Choose gift:
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