Survey
 

EVOS xl or ci

Customer satisfaction survey

* Required Fields
First Name* : Last Name* :
Organization* :
E-mail* :
EVOS serial number* :
(Tilt LCD screen back; serial label is on the hinge.)
1. *Please describe the application for which you are using the EVOS unit:

2. *How did the pricing of EVOS fit with your expectations?
 
Less expensive than expected
Priced as expected
More expensive than expected

3. *Which reason for purchasing EVOS best fits your situation? (check all that apply)
 
Replaced a working traditional inverted microscope with EVOS
Supplemented a working traditional inverted microscope with EVOS
Acquired EVOS due to the need for a new/additional inverted microscope

4. *Please rate your level of satisfaction with the following features:
(strongly dissatisfied.........strongly satisfied)
 
1 2 3 4 5
Ergonomics
Image Quality
Ease-of-use
Overall Quality

5. *How easy did you find it to learn the EVOS user interface?
(very difficult.........very easy)
 
1 2 3 4 5
 
Did you receive training from sales staff or tech support on how to use the EVOS?
Yes No
 
If yes, were you satisfied with the training?
(strongly dissatisfied.........strongly satisfied)
1 2 3 4 5
 
If no, would you have liked to receive any training?
Yes No

6. *How often do you use the EVOS?
 
hours per

7. *How often do you use a traditional microscope for the same type of work?
 
hours per

8. *EVOS is easier to use than a traditional microscope.
(strongly disagree.........strongly agree)
 
1 2 3 4 5

9. *Does EVOS meet your needs for your applications?
 
All Most A Few None

10. *Would you recommend EVOS to a colleague?
 
Yes Maybe No

11. Would you like to share any additional comments about EVOS?
 


Note: Only one gift is available for each valid EVOS serial number.
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